Builds rapport with customers from the very first meeting understands the customers statedandunstated requirements subtly link MH offerings with those expectations - Converts the prospectives into lifelong customers - Provides relevant information - Facility tour procedure medical management financials-transparently to build the relationship - Highlights the benefits value adds safety and service protocols that have been designedtoprovide superior care stay category of room etc when engaging in the financial negotiation - Based on the customer profile up-sell and cross sell - If financial assistance required coordinate with concerned authority - Deposit details payment terms to be clarified to the patient - Counsel on do s and don ts - Follow up with customers who have not come back for booking - Follow up calls for upcoming EDD delivery package bed booking - Organize Events end to end Maternity Photo shoot baby shower - Follow up to ensure attendance for complimentary classes - Keep the Management updated regarding all feedback service gaps customer perceptionof our products packages offers - Own any issues the customer may encounter ensure prompt recovery by respective team - Actively work with coordinating departments to close the gaps to ensure the service experienceconstantly meets expectations - Track CRM leads - Maintains productivity data as per schedule - per doctor EDD tracker monthly delivery tracker - Accurately update patient conversions sources - referral channels Marketing Initiatives - Capture Data of all prospectives and HIS updation forward reports based on defined parameterstoenable decision making and focus - Be alert and identify source markets and corporate references Job Type Full time Pay 20 000 00 - 25 000 00 per month Benefits Health insurance Provident Fund Experience total work 1 year Required Work Location In person

📌 Service Line Executive (Karnataka)
🏢 Motherhood Maternity Hospital
📍 Karnataka