We are seeking a motivated and customer-focused Multi-Lingual Customer Support Representative to join our team This is a Work From Home position offering flexibility and convenience The ideal candidate will be responsible for providing timely and effective support to our customers in multiple Indian languages resolving inquiries and ensuring a positive customer experience Responsibilities Respond to customer inquiries via phone email and chat in a qualified and efficient manner from your home office Provide accurate information about Nearwala s products and services in Marathi Bengali Odia Gujarati and Hindi Troubleshoot and resolve customer issues escalating complex problems as needed Maintain accurate customer records and document all interactions Gather and analyze customer feedback to identify areas for improvement Collaborate with other team members to ensure customer satisfaction Proactively identify and address potential customer concerns Maintain a strong knowledge of company policies and procedures Skills Excellent verbal and written communication skills in at least three of the following languages Marathi Bengali Odia Gujarati and Hindi Strong problem-solving and analytical abilities Ability to remain calm and composed in high-pressure situations Proficiency in using CRM systems and other support tools Active listening and empathy Strong organizational and time-management skills Basic Computer skills Self-discipline and the ability to work independently in a remote environment Reliable internet connection and a suitable home workspace Qualifications High school diploma or equivalent Bachelor s degree preferred Prior customer service experience is a plus Ability to work flexible hours including weekends and holidays Job Types Full-time Permanent Fresher Pay 10 000 00 - 15 000 00 per month Benefits Cell phone reimbursement Language Hindi Required English Required Marathi Required Odia Required Bengali Required Gujarati Required Work Location Remote

📌 Multi-lingual Customer Support Representative (work From Home) (India)
🏢 Nearpay Innovations
📍 India