Understand OMSGuru platform and it s functioning thoroughly Support our existing clients via Chat Phone Email Tickets Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person by telephone or by email Maintain an updated knowledge of the organization s products services and customer service policies Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have Establish and maintain good rapport with customers by using positive language and anticipating their needs Job Types Full time Permanent Fresher Pay 15 000 00 - 25 000 00 per month Benefits Flexible schedule Health insurance Leave encashment Paid sick time Paid time off Provident Fund

📌 Customer Support Associate (Gujarat)
🏢 OMSGuru Solution
📍 Gujarat