We are looking for a self-motivated and result oriented creative skilled to join us as an Executive - Brand Reputation Management Responsibilities Including not restricted to Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews complaints and ensuring all reviews are responded to in a timely manner Build and maintain a strategy for monitoring and managing feedback on all social media channels online directory review sites and search engine business sites Build and maintain a strategy for encouraging reviews at appropriate touch points utilizing approved communications to enabled devices and community engagement Monitor and respond to social reviews and engagement Maintain listings on search engines online directories and ratings review sites Facilitate online company and physician reviews and endorsements Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner Track analyze and report online reputation results Identify and provide insight for trends questions opportunities and escalate issues to appropriate teams Job Types Full-time Permanent Fresher Internship Work Location In person