Job Title Collection Executive Location Noida Sector 16 Onsite Role Employment Type Full time About the Role We are seeking a polite detail-oriented and customer-focused Collection Executive to handle student fee recovery and maintain healthy client relationships The role involves managing inbound and outbound calls resolving payment-related concerns and ensuring smooth collection processes without high-pressure targets Key Responsibilities Make and attend calls to students customers regarding pending fees or dues Handle conversations with professionalism empathy and authenticity Identify issues or objections and provide suitable solutions to ensure timely recovery Maintain accurate records of all calls payments and follow-ups in spreadsheets databases Build and maintain positive relations with students customers while ensuring payment compliance Coordinate with the internal accounts and operations team for timely updates Share daily weekly reports with management regarding collection status Requirements Minimum 6 months - 1 year of experience in recovery collection or customer support education sector preferred Excellent communication and listening skills Hindi English Ability to work under heavy call flow and manage time effectively Strong negotiation and problem-solving skills Basic computer knowledge MS Excel Google Sheets Job Types Full-time Permanent Pay 18 000 00 - 26 000 00 per month Benefits Leave encashment Paid sick time Language English Required Location Noida Sector 16 Noida Uttar Pradesh Required