About the Company Crack Proof is an innovative product brand specializing in transparent paint-like glue designed for waterproofing and crack-filling solutions With a focus on revolutionizing building maintenance we aim to deliver reliable effective and affordable solutions to B2B clients across India We are seeking a proactive and detail-oriented B2B Sales Coordinator to join our team in Nagpur This role will involve providing in-house support to the B2B Sales Manager and acting as a liaison between clients the sales team and the operations team The ideal candidate will ensure smooth communication efficient order processing and exceptional customer service Key Responsibilities Sales Support Assist the B2B Sales Manager in handling client inquiries preparing proposals and following up on leads Coordinate with clients to provide product information quotations and updates on order status Maintain and update customer records sales reports and CRM databases Customer Relationship Management Act as the first point of contact for B2B clients ensuring prompt and professional responses to their queries and concerns Build and maintain solid relationships with clients by providing exceptional service and support Address and resolve customer issues escalating complex matters to the Sales Manager as needed Order Coordination Process and track orders from initial inquiry to final delivery ensuring timely execution Coordinate with the production logistics and warehouse teams to manage order fulfillment Monitor inventory levels and inform the sales team about product availability Administrative Tasks Prepare and manage sales documentation including purchase orders invoices and contracts Assist in scheduling meetings calls and training sessions with clients or distributors Compile regular sales performance reports for management review Communication and Collaboration Serve as a communication bridge between the sales team and clients ensuring clarity and efficiency in operations Collaborate with the marketing team to ensure clients receive promotional materials product updates and event invitations Coordinate with the finance team to handle payment follow-ups and account reconciliation for B2B clients Process Improvement Identify opportunities to enhance customer service processes and improve overall client satisfaction Contribute ideas for streamlining sales operations and improving internal workflows Qualifications and Skills Education Bachelor s degree in Business Administration Commerce or a related field Advanced qualifications in sales or customer service are a plus Technical Skills Proficiency in CRM software sales management tools and Microsoft Office Suite Word Excel PowerPoint Familiarity with order management and inventory tracking systems is an advantage Soft Skills Strong communication and interpersonal skills to build rapport with clients and internal teams Exceptional organizational and time management abilities Problem-solving mindset with a focus on delivering customer-centric solutions Ability to multitask and handle multiple priorities in a fast-paced environment Job Type Full-time Benefits Provident Fund Work Location In person

📌 Sales Coordinator (Maharashtra)
🏢 Doshi Group of Companies
📍 Maharashtra