Company Introduction Availity is one of the leading health information networks in the United States processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide Our teams of technology business and customer service professionals in Bangalore India are working together to transform healthcare delivery in the United States through innovation and collaboration Our technologists help develop cutting-edge revenue cycle solutions that help hospitals health systems and physicians maximize payments and optimize their workflows Availity is a diverse group of people whose talents curiosity and passion steer the company to create cutting-edge solutions for the US Healthcare industry If you are a driven creative and collaborative individual with exceptional technology skills to drive innovation we want to hear from you Performs IT functions such as design analysis evaluation testing debugging and implementation of applications programs supporting the company infrastructure business processes and operations and or network-based cloud product systems Analyzes installs acquires modifies and supports operating systems database or utilities software Plans conducts and directs the analysis of business problems with automated systems solutions Analyzes designs acquires and implements projects for LAN and or WAN systems Plans designs acquires and implements telecommunications voice wire systems At higher job levels may contribute to the development testing evaluation or design of system or infrastructure architecture used throughout the IT solution set May be working in conjunction with Professional Services and outsourcing functions May include web-enabled solutions Roles Responsibilities JOB TITLE Apple Engineer JOB OBJECTIVE We are seeking a skilled and proactive Level 3 Apple Engineer with deep expertise in JAMF Pro and Apple Business Manager ABM to support and enhance our Apple device ecosystem This role is ideal for a tech-savvy professional who thrives in a fast-paced environment and is passionate about delivering seamless Apple device management experiences across the organization KEY RESPONSIBILITIES Device Management Deployment Configure deploy and manage Apple devices macOS iOS iPadOS using JAMF Pro and Apple Business Manager Automate device enrollment and provisioning workflows using ABM and JAMF PreStage enrollments Maintain and optimize zero-touch deployment strategies Leveraging JAMF Platform SSO and or JAMF connect System Administration Manage policies configuration profiles scripts and patch management in JAMF Monitor device compliance security baselines and software updates Troubleshoot and resolve Level 2 support issues related to Apple hardware software and MDM configurations Integration Security Integrate JAMF with enterprise tools such as identity providers e g Azure AD Okta endpoint protection and inventory systems Enforce security policies including FileVault Gatekeeper and system integrity protection Collaboration Documentation Work closely with IT support teams InfoSec and end-users to ensure optimal Apple device performance Document processes configurations and troubleshooting steps in internal knowledge bases KEY QUALIFICATIONS 4-6 years of experience in Apple device management in a corporate or enterprise environment Proficiency with JAMF Pro Apple Business Manager and Apple School Manager if applicable Strong understanding of macOS and iOS operating systems Apple hardware and Apple ecosystem tools Experience with scripting languages e g Bash Python for automation and troubleshooting Familiarity with identity and access management IAM and SSO integrations Excellent problem-solving and analytical skills Strong communication and interpersonal abilities Ability to work independently and collaboratively in a team environment Detail-oriented with a focus on continuous improvement PREFERRED QUALIFICATIONS Bachelor s degree in related field JAMF 200 or 300 certification Apple Certified Support Professional ACSP or Apple Certified IT Professional ACiT Experience with enterprise networking VPN and security tools Knowledge of ITIL practices and ticketing systems e g ServiceNow Jira EligibilityVideo Camera Usage Availity fosters a collaborative and open culture where communication and engagement are central to our success As a remote first company we are also camera-first and provide all associates with camera video capability to simulate the office environment If you are not able to use your camera for all virtual meetings you should not apply for this role Having cameras on helps create a more connected interactive and productive setting allowing teams to communicate more effectively and build stronger working relationships The usage of cameras also enhances security and protects sensitive company information Video participation is required to ensure that only authorized personnel are present in meetings and to prevent unauthorized access data breaches preventing social engineering or the sharing of confidential information with non-participants

📌 System Engineer Iii (India)
🏢 Availity India
📍 India