Pune Maharashtra Work Type Full Time About vmedulife Software vmedulife Software is providing integrated cloud LMS software used by millions of users We have built great software and excellent client services Now for further achievements we are looking for more team members who are self-driven skilled and excited to join the vmedulife team soon Come to work in a growing company that offers great benefits with opportunities to advance and learn We are looking for enthusiastic and communication-savvy individuals to join our team as Back Office The role involves handling inbound calls from clients end-users regarding ERP implementation support resolving queries and coordinating with internal teams for timely resolution Roles and ResponsibilitiesHandle incoming calls from clients related to ERP implementation and usage Understand client issues and provide first-level support or guidance Escalate unresolved queries to the technical implementation team Maintain call logs issue tracking and follow-ups Ensure timely and qualified communication with users Coordinate with internal departments for resolution of client issues Requirements Any Graduate Freshers Good verbal communication skills in English and Hindi Marathi Basic understanding of ERP or software systems training will be provided Patience and a customer-centric approach Ability to learn and understand ERP modules quickly Good documentation and follow-up skills Work Location 2nd Floor EFC Business Centre Hinjewadi Rajiv Gandhi Infotech Park Hinjawadi Pune Maharashtra 411057 Note 3 Months Paid Internship followed with Full time based on Performance

📌 Back Office (Maharashtra)
🏢 vmedulife Software Services
📍 Maharashtra