Key Responsibilities

- Solution Design & Architecture

- Understand business processes and translate them into scalable Zoho solutions.

- Design end-to-end architecture covering CRM, Finance, People, Creator apps, and integrations.

- Prepare technical architecture documents, workflow diagrams, and data models.

- Define As-Is and To-Be processes and solution roadmap.

2. Zoho Implementation & Customization
- Lead configuration and customization across multiple Zoho apps.

- Develop Creator applications using Deluge scripting, workflows, APIs, and custom functions.

- Build automation, blueprints, approval processes, and business rules.

- Implement Finance suite (Books, Inventory, Invoice, Payroll) as per business need.

3. Integration Management
- Integrate Zoho apps with external systems such as SAP, Oracle, custom ERPs, WhatsApp, dialers, payment gateways, etc.

- Work with REST APIs, Webhooks, and third-party integration platforms.

- Ensure smooth data flow and secure communication between systems.

4. Project Leadership
- Work closely with project managers, consultants, and developers for successful delivery.

- Mentor technical teams and review solution design and code quality.

- Handle client workshops, requirement gathering, and UAT support.

- Ensure projects are delivered within timelines and aligned with client goals.

5. Reporting & Analytics
- Build dashboards and reports using Zoho Analytics.





- Understand BI requirements and design data pipelines from multiple sources.

6. Client Engagement
- Conduct client meetings, demos, and training sessions.

- Understand customer pain points and recommend best practices.

- Provide post-go-live support and continuous improvement recommendations.

Requirements

Required Skills & Qualifications

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

Technical Skills

- Strong expertise in Zoho CRM, Zoho Creator, Zoho Books, Zoho Inventory, Zoho People, Zoho Analytics, Zoho Projects, Zoho Desk.

- Hands-on experience with Deluge scripting.

- Robust understanding of API integration, webhooks, and JSON/XML.

- Knowledge of database and data modeling concepts.

- Experience in building complex workflows and automation.

- Familiarity with cloud platforms and SaaS ecosystems.

Soft Skills
- Excellent problem-solving and analytical skills.

- Strong communication skills for client interactions.

- Ability to lead and mentor a technical team.

- Attention to detail and documentation skills.

- Ability to convert business requirements into technical solutions.

Benefits

1)Opportunity to Lead Large-Scale Digital Transformation

2)Work on Multiple Industry Domains

3)Exposure to End-to-End Zoho Implementation

4)Leadership & Mentoring Opportunities

5)Direct Interaction with Clients & Decision Makers

📌 Zoho Solution Architect (Haveli)
🏢 NuageCX Consulting
📍 Haveli