Technical Responsibilities

- Lead the design, customization, and development of Zoho applications including Zoho CRM, Zoho Creator, Zoho Books, Zoho Projects, Zoho Desk, and other Zoho One products.

- Architect and implement end-to-end Zoho solutions based on business needs.

- Integrate Zoho apps with third-party platforms (via APIs, Deluge scripts, or webhooks).

- Manage and mentor a team of Zoho developers, ensuring adherence to coding standards and project timelines.

- Gather business requirements and translate them into technical specifications.

- Design workflows, automation, and custom functions using Deluge scripting and Zoho Creator.

- Monitor system performance, troubleshoot issues, and implement necessary enhancements.

- Collaborate with business teams to ensure effective use of Zoho tools and drive adoption.

- Stay updated with new Zoho features, releases, and best practices to recommend improvements.

- Prepare Technical documentation for customer requirements.

- Provide time estimates against customer requirements .

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Team Management & Leadership Responsibilities:

- Lead, mentor, and guide a team of Zoho developers, ensuring effective work allocation, code reviews, and performance management.

- Set clear technical goals and ensure alignment with business and project objectives.

- Conduct regular team meetings, track progress, and remove blockers to ensure timely project completion.





- Facilitate training sessions and knowledge sharing to strengthen team skills in Zoho development and integrations.

- Collaborate with cross-functional teams including Project Managers, Business Analysts, and QA teams to deliver seamless solutions.

- Implement Agile/Scrum practices within the team to improve productivity and project visibility.

- Maintain a positive and collaborative work culture by inspiring the team and recognizing individual contributions.

- Review and optimize project workflows for better efficiency and resource utilization.

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Requirements

Required Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.

- Minimum 5+ years of experience working with the Zoho ecosystem.

- Strong expertise in Zoho CRM, Zoho Creator, Zoho Flow, Zoho Analytics, and Deluge scripting.

- Hands-on experience with Zoho API integrations, custom modules, and functions.

- Proven ability to manage projects and lead technical teams.

- Strong problem-solving, analytical, and debugging skills.

- Excellent communication, collaboration abilities and stakeholder management skills.

- Familiarity with Agile/Scrum methodologies.

- Experience integrating Zoho with third-party platforms.

- Knowledge of JavaScript, HTML, CSS, or REST APIs.

- Zoho Certified Developer or Zoho Creator Certification.

- Prior experience in SaaS or CRM implementation projects.

📌 Zoho Technical Lead (Pune)
🏢 NuageCX Consulting
📍 Pune