· 4-10 years of hands-on software implementation & integration experience working directly with customers collecting requirements and providing solutions

· Lead the end-to-end integration lifecycle, from requirements analysis to design, development, testing, deployment, and support. · Develop custom workflows/RPAs based on customers’ requirements · Troubleshoot and resolve integration issues, ensuring the stability and reliability of integrated systems · Triage any technical issues reported by customers and work with Engineering toward the resolutions · Collaborate with cross-functional teams to gather requirements and provide technical guidance on integration solutions

· Experience with IT, IT Automation, and Technical Support systems is a big plus. · Deep knowledge of Customer Success KPIs, flows, activities, and routines, managing large and complex accounts.



· Proficiency in integration technologies such as SSO, REST APIs, Web Services and Software integrations. · Scripting experience required in (anyone) JavaScript, Java or Python. · Good familiarity with AI/ML and related technologies. · A passion for customers and problem-solving, desire to go deep and become familiar with the customer’s technical and business environment · Comfortable in a startup workplace as we move quickly and wear many hats in a dynamic environment · Excellent communication skills and the ability to work eAectively in a collaborative team environment. · Bachelor’s or higher degree in computer science, engineering, or related technical field

📌 Workflow Automation Developer (India)
🏢 Pomeroy
📍 India