Job Requirements – Circle Business Head – Retail (Tamil Nadu & Kerala)

Job Details

Role: Circle Business Head – Retail (Tamil Nadu & Kerala)

Function: Sales

Business: Jewellery – Tanishq

Reporting To: Regional Business Head & Retail Head – Tanishq

Level: Group Manager / Divisional Manager

Location: Chennai

Lead end-to-end circle business strategy and execution.

Drive profitable growth, strengthen market leadership, and deliver differentiated customer experiences.

Accountable for the Circle/Region's business performance and P&L.;

Key Stakeholders

External

Key customers

Franchisee partners and staff

Third-party service providers

External auditors

Internal

Corporate team

Regional team

Marketing team

Retail Network team

Visual Merchandising (VM) team

Merchandising teams

ISCM team

Design teams

Product and Brand teams

Enabling teams

Job Requirements

Education

Post Graduation

Experience

15–20 years of overall experience

10+ years of people management experience

Behavioural Skills

Empowering others

Team and relationship building

Collaboration

Thinking big

Interpersonal effectiveness

Building effective teams

Ambiguity tolerance

Nurturing relationships

Influencing for impact

Innate curiosity

Knowledge

Marketing

Branding

Merchandising

Supply Chain Management

Business acumen

Analytical ability

Vendor management

Team Managed

Circle Business Managers

Circle Marketing Manager

Circle Merchandising Manager

Circle Designer

Visual Merchandiser

Customer Experience

Roles & Responsibilities

Regional Profitability

Drive regional profitability through hyper-focused strategic interventions.

Collaborate with functional experts and Circle Business Managers.

Own and drive the Circle/Region P&L.;

Enhance customer experience through region-specific offerings.

Align brand offerings with regional tastes and preferences.





Expand market share.

Build customer loyalty.

Key Performance Measures

Year-on-year business growth

Financial performance

Strategic Leadership

Lead regional marketing and branding strategy.

Guide planning, ideation, and execution of regional campaigns.

Ensure marketing initiatives align with regional market dynamics.

Adapt central campaigns to regional preferences.

Localize branding and communication while maintaining brand consistency.

Product & Merchandising

Drive regional product and merchandising decisions.

Optimize store layouts, signage, displays, and product presentation.

Monitor product performance and customer feedback.

Refine merchandising strategies to improve sales and customer satisfaction.

Market Research & Analysis

Identify gaps between customer demand and existing offerings.

Analyse market trends, competition, and consumer behaviour.

Identify product development opportunities.

Use market insights for strategic decision-making.

Monitor effectiveness of initiatives and refine strategies.

Maintain strong understanding of

Product landscape

Competitive positioning

Vendor ecosystem

Key Performance Measures

Brand recall and consideration

Customer acquisition

Customer cohort understanding

Competition mapping

Regionalization of products

Current product introduction and sell-through

Inventory control

Stock turns

Speed of response to identified market gaps

Talent Management

Identify and develop high-potential talent.

Build leadership pipeline for critical roles.

Mentor ABMs, CBMs, and other employees.

Encourage participation in Titan's professional development programs.

Creating for the Future

Provide guidance and approvals for new market expansion.

Strengthen growth in existing markets.

Monitor performance of new and upcoming stores.

Partner with Circle Business Managers on expansion initiatives.

Drive overall regional expansion.

📌 WiMI Circle Head (Chennai)
🏢 Titan
📍 Chennai