Job DescriptionWalk-In Drive | WFM Real-Time Analyst (RTA) | HCLTech, Noida

NHCLTech is hiring WFM Real-Time Analysts (RTA) with 3–6 years of experience in Workforce Management, Intraday Management, and Queue Management.

NJob Location: Noida, sector 144

NWalkin Drive location: Noida, sector 60

NWork Model: Work from Office (5 Days)

NShift: Evening Shifts

NNotice Period: Immediate to 15 Days Only

NKey Skills

nReal-Time Monitoring & Queue Management

NIntraday & Adherence Management

NService Level, Occupancy & Shrinkage Monitoring

NIncident Management & Stakeholder Communication

NNICE, Verint, Aspect, AWS, Genesys (preferred)

NAdvanced Excel & Reporting

NWalk-In Details

nDate: 20th July 2026 (Monday)

NTime: 11:00 AM – 1:00 PM

NVenue:

NHCLTech, No. A 8 & 9, Sector 60, Noida – 201301

NContact Person: Urmika

NInterested candidates whocan join within 15 days are invited to attend the walk-in drive with their updated resume.

N#HCLTech #WalkInDrive #WFM #RTA #RealTimeAnalyst #NoidaJobs #WorkforceManagement #ImmediateHiring #QueueManagement #BPOJobs

📌 Wfm Rta Analyst (Faridabad)
🏢 HCLTech
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