We are looking for a confident and professional Calling Executive to join our team. The candidate will be responsible for handling inbound and outbound calls, guiding patients, scheduling appointments, and maintaining a polite and professional conversation.
Responsibilities
- Make and receive patient calls professionally.
- Explain hospital services and treatments clearly.
- Schedule appointments with doctors.
- Follow up with patients and maintain call records.
- Answer patient queries politely and accurately.
- Coordinate with hospital staff when required.
- Achieve daily calling and follow-up targets.
Requirements
- Good communication skills in Hindi and Punjabi (English is an advantage).
- Basic computer knowledge (MS Office/Excel).
- Professional and polite speaking skills.
- Ability to convince and assist patients.
- Minimum qualification: 12th Pass / Graduate.
- Experience in telecalling, customer service, or healthcare is preferred but freshers can also apply.
Salary & Perks
- Attractive salary based on experience.
- Performance incentives.
- Friendly work environment.
- Career growth opportunities.