Candidate must be Presentable

Technical Skills

- Food & Beverage (F&B;) service knowledge

- Table setting and dining etiquette

- Order taking and POS (Point of Sale) system operation

- Food safety and hygiene (HACCP/FSSAI standards)

- Beverage and basic wine knowledge

- Menu knowledge, including ingredients and allergens

- Billing and cash handling

- Fine dining service standards

- Banquet and buffet service

- Upselling and cross-selling techniques

Soft Skills

- Excellent communication skills

- Strong customer service orientation

- Professional grooming and presentation

- Courtesy and hospitality etiquette

- Active listening

- Problem-solving and conflict resolution

- Attention to detail

- Time management

- Multitasking ability

- Teamwork and collaboration

- Patience and empathy

- Adaptability and flexibility

- Positive attitude

- Stress management

- Cultural sensitivity when serving international guests





Operational Skills

- Taking accurate food and beverage orders

- Serving food and beverages efficiently

- Coordinating with kitchen and bar staff

- Handling guest complaints professionally

- Maintaining cleanliness and hygiene standards

- Following Standard Operating Procedures (SOPs)

- Managing multiple tables simultaneously

- Ensuring guest satisfaction throughout the dining experience

Computer Skills

- POS software

- Basic computer literacy

- Digital payment processing

Key Competencies

- Guest relationship management

- Service excellence

- Qualified etiquette

- Sales orientation (upselling)

- Reliability and accountability

- Decision-making under pressure

- Ability to work in shifts, weekends, and public holidays

📌 Waitress (Dehradun)
🏢 First hire consultant
📍 Dehradun