We are looking for a skilled professional to join our team in Lucknow, with experience in voice processes and CRM/IT enabled services. The ideal candidate will have 2-7 years of experience.

Roles and Responsibility

- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Work effectively in a team environment to achieve goals.
- Utilize CRM software to manage customer interactions and data.
- Analyze customer feedback and suggest improvements.
- Collaborate with internal teams to enhance overall customer experience.

Job Requirements
- Minimum 2 years of experience in voice process or related field.
- Strong communication and interpersonal skills.
- Ability to work in a rapid-paced environment and adapt to changes.
- Proficient in using CRM software and IT tools.
- Strong problem-solving skills and attention to detail.
- Ability to work collaboratively as part of a team.

About Company TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/IT enabled services/BPO industry, committed to providing exceptional customer experiences and driving business growth.

📌 Voice Support Executive (Lucknow)
🏢 TP
📍 Lucknow