- We are seeking a dynamic and result-oriented Tele Relationship Manager (Tele RM) / Senior Relationship Manager (Sr. RM) to join our B2B Agency Channel team.
- The ideal candidate will be responsible for on boarding agents, guiding them through the sales process, and helping them sell insurance policies to clients.
- This position requires solid communication skills, a keen understanding of the insurance industry, and a drive for achieving business targets
Key Responsibilities:
Agent Recruitment & Development:
- Identify and on board potential agents from the B2B channel.
- Conduct on boarding and training sessions for newly recruited agents.
- Develop and manage agent relationships, providing them with continuous support and guidance.
- Monitor agent performance and implement strategies to enhance productivity.
Customer Relationship Management:
- Build strong, long-lasting, end to end relationships with key partners and agents.
- Resolve any customer or agent concerns related to policies and ensure customer satisfaction.
- Provide product knowledge and answer questions regarding health insurance policies.
Reporting & Compliance:
- Maintain accurate records of sales activities, agent recruitment, and performance in CRM tools.
- Ensure compliance with all company policies and regulatory requirements.
- Provide regular reports on recruitment, sales performance, and market trends to the senior management team.
Skills & Qualifications:
Experience:
- 1-3 years of experience in the B2B Agency channel, preferably in the health insurance sector.
- Previous experience in recruitment agents.
Education:
Bachelor's degree in any discipline
Key Skills:
- Strong communication and interpersonal skills.
- Knowledge of health insurance products and the B2B agency model.
- Proven track record of meeting sales targets and driving business growth.
- Ability to recruit, mentor, and develop agents.
- Analytical thinking and problem-solving abilities.
- Familiarity with CRM systems and MS Office tools.