OffbeatTreks is a premier travel agency based in Guwahati, Assam, specialising in inbound tours across the vibrant landscapes of Northeast India. Driven by a passion for exploration and exceptional service, we deliver memorable travel experiences for adventurers and nature lovers alike.
Key responsibilities
- Create engaging posts and stories for social media platforms, particularly Instagram, to promote OffbeatTreks' unique travel experiences and attract potential travellers
- Address inquiries from clients regarding tours, destinations, and services, providing detailed and timely information to enhance customer satisfaction
- Assist in developing well-organised, tailored itineraries for clients, ensuring all travel experiences align with OffbeatTreks' standards
- Follow up on client inquiries and provide updates, aiming to convert potential inquiries into confirmed bookings
- Visit local travel agents, influencers, and potential collaborators to build partnerships and promote OffbeatTreks' offerings
- Manage communication with vendors and service providers to ensure smooth execution of both individual (FIT) and group tours,
maintaining quality and consistency throughout the experience
- Act as a Tour Manager and help operate tours on the ground whenever required, ensuring smooth execution and a memorable experience for travellers
Other requirements
- Smart and Confident
- Excellent Communication Skills: Fluent in English, Hindi, and Assamese
- Proficiency in MS Office: Comfortable with Word, Excel, and PowerPoint
- Social Media Savvy: Robust presence on Instagram, with a knack for creating engaging content
- Creative and Resourceful: Ability to bring fresh ideas for social media and client engagement
- Passionate about Travel: A true travel enthusiast eager to share the beauty of Northeast India
- Quick Learner: Willingness to learn and adapt quickly in a dynamic work environment
- Positive Attitude: A friendly, approachable personality who loves to smile