The Transition Project Manager is responsible for planning and executing complex IT service transitions , primarily involving the migration of applications, infrastructure, or service scope from one supplier/vendor to another within a large, global enterprise environment.

This role is critical in ensuring service continuity, operational stability, and knowledge transfer during supplier transitions and early-life support phases. The role requires a seasoned project manager with strong judgement, credibility with senior stakeholders, and hands-on experience managing large-scale transitions, IT transformations, and application rationalization initiatives .

The Transition Project Manager operates in a multi-vendor, global delivery model , working closely with internal IT, business stakeholders, outgoing and incoming suppliers, and program governance teams to deliver transitions on time, within scope, and with minimized risk .

PRIMARY DUTIES AND RESPONSIBILITIES

Transition & Project Management

- Lead end-to-end IT service transition s from incumbent vendors to current service providers across applications, platforms, or infrastructure towers
- Develop and maintain detailed transition plan s, including scope, milestones, dependencies, cutover strategy, knowledge transfer, and hypercare
- Coordinate transition activities across multiple supplier s, ensuring clear ownership, sequencing, and accountability
- Manage transition risks, issues, assumptions, and dependencies, ensuring proactive mitigation and escalation where required




- Ensure full alignment between contractual scope, RFP commitments, and operational readines s

Vendor & Stakeholder Management

- Act as the primary orchestration point between outgoing vendors, incoming vendors, and internal IT team s
- Challenge providers where assumptions, staffing, or timelines present delivery or continuity risks
- Ensure suppliers adhere to agreed transition methodologies, deliverables, and exit obligation s
- Build strong working relationships with global stakeholders across IT, security, infrastructure, and application domains

IT Transformation & Application Rationalization Support

- Support broader IT transformation program s, including operating model change, service standardization, and global delivery transitions
- Contribute to application rationalization and scope normalizatio n efforts to ensure consistent, comparable transition approaches
- Ensure transition planning considers future-state delivery model s, not just like-for-like transfer

Governance, Reporting & Assurance

- Establish and run transition governance forums, including status reviews, risk reviews, and readiness checkpoints
- Provide clear, concise reportin g to program leadership on transition health,



readiness, and residual risks
- Support SteerCo and senior leadership updates with fact-based insights and recommendations
- Ensure compliance with internal PMO, risk, and delivery governance standards

SUPERVISORY RESPONSIBILITIES

- No direct line management responsibility
- Acts as a matrix le ad, coordinating work across internal teams and multiple external suppliers

REQUIRED COMPETENCIES

Technical & Professional Competencies

- IT Transition Management (vendor-to-vendor transitions)
- Project & Program Management (large, complex IT initiatives
- Multi-vendor Service Management
- Risk & Dependency Management
- IT Operating Model & Service Delivery Transformation
- Application Portfolio & Scope Management
- Governance & Executive Reporting

Behavioral Competencies

- Strong ownership mindset with ability to operate independently in complex environments
- Confident communicator with senior stakeholders and vendors
- Structured, detail-oriented, and delivery-focused
- Comfortable operating under ambiguity and changing conditions
- Able to challenge constructively and manage conflict professionally

MINIMUM QUALIFICATIONS

Education

- Bachelor’s degree in Information Technology, Computer Science, Engineering, or Business (or equivalent experience

Experience

- 8–12 y ears overall experience in IT project or program management
- 5+ y ears of direct experience managing IT transit ions, including supplier/vendor changes

📌 Transition Project Manager (Contract role)) (India)
🏢 MIGSO-PCUBED
📍 India