Key Skills: Process Excellence, Continuous Improvement, Six Sigma, PMO, RPA, Process Mining, Digital Transformation, Analytics
Roles & Responsibilities:
Lead process improvement and transformation initiatives across business functions. Coordinate project plans, timelines, milestones, and risk management activities. Drive continuous improvement using Six Sigma and process excellence methodologies.
Support RPA, process mining, and digital transformation initiatives. Track project benefits, KPIs, SLAs, and productivity improvements. Prepare reports, dashboards, and leadership presentations. Collaborate with stakeholders to ensure successful project delivery and change adoption.
Experience Required
5-10 years of experience in Process Excellence, PMO, Shared Services, or Transformation. Strong knowledge of Six Sigma and continuous improvement methodologies.
Experience with RPA, Process Mining, and Digital Transformation projects. Hands-on experience in analytics, dashboards, and advantages tracking. Exposure to AI and automation initiatives is an added advantage.