Process trainer - experience training for International voice process is mandatory
Work location: Whitefield, Bangalore
Min - 2yrs experience as a process trainer in International voice process
Immediate joiner or someone who can join in 30 days
Responsibility Statements
- Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills.
- Responsible for design and update of basic level training materials and courses based on client or internal needs.
- Organizes training content in a explicit sequence for delivery.
- Works with subject matter experts to keep content current and effective.
- Reviews and prepares training resources and materials to deliver classes.
- Collects training feedback from participants.
- Conducts "train the trainers" sessions, as necessary.
- Analyzes, produces, and distributes training reports.
- Guides other trainers and assigns tasks.
- Performs other duties as assigned
- Complies with all policies and standards
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📌 Trainer - Voice process - US (Bangalore Rural)
🏢 Conduent
📍 Bangalore Rural