- Understand customer psyche and record both successful and unsuccessful sales methods
- Handle huge volumes of inbound and outbound tele calling
- Improve organisational efficiency through diligent observation skills as a tele caller
- Help the company grow by finding opportunities in customer requirements
- Resolve complaints, provide solutions and follow up with customers

Responsibilities

- Memorise scripts and customise them for the clients as per the situation while tele calling
- Foster relationships with existing clients, and build a rapport with potential clients
- Make reports and documentation based on conversations that took place during tele calling
- Report the analysis and observation to the team lead
- Adhere to organisational guidelines and methodology while tele calling
- Generate sales by making cold calls to active or old clients





Required skills and qualifications

- Bachelor's degree or high school diploma
- Solid communication skills and command of the English language
- Previous experience in a tele caller job or similar role
- Data entry skills to complement the tele calling work
- Ability to close sales through the right negotiation skills

Preferred skills and qualifications

- Research skills for tele calling and reaching out to new clientele
- Proven track record of being a tele caller and conducting sales through the telephone
- Ability to switch the communication style based on social cues and conversational hints
- Knowledge of CRM software programs and telephone systems is a big bonus

📌 Telecalling Executive (Ahmedabad)
🏢 Devploy Technologies
📍 Ahmedabad