Company Description

SeeMyTrip is a dynamic, customer-centric travel company focused on creating personalized and unforgettable journeys. The company offers a comprehensive range of travel services, including bookings for flights, hotels, trains, buses, and cabs. SeeMyTrip also curates tailored domestic and international tour packages to meet the needs of solo travelers, families, and business professionals.

The mission of SeeMyTrip is to make travel seamless, enjoyable, and hassle-free for every traveler. Team members collaborate to deliver high-quality service and memorable travel experiences.

Role Description

This is a full time, on-site Telecaller role based in Hyderabad. The Telecaller will handle inbound and outbound calls to assist customers with travel inquiries, bookings, and itinerary changes.

Responsibilities include explaining travel packages, confirming reservations, providing pricing and availability details, and addressing customer concerns in a professional manner. The role involves maintaining accurate records of calls and customer interactions in the system, following up on leads, and supporting sales and customer retention efforts. The Telecaller will work closely with the operations and sales teams to ensure smooth coordination of travel services and a positive customer experience.

Qualifications





1–3 years of experience as a Telecaller, preferably in the Travel & Tourism industry.

Solid verbal communication and active listening skills, with clear and skilled telephone etiquette.

Customer service and relationship-building abilities, including handling inquiries, resolving issues, and managing expectations.

Basic sales and persuasion skills to promote travel packages, convert leads, and support revenue growth.

Comfort with using computer-based booking systems, CRM tools, and common office software.

Good organizational and time-management skills to handle multiple calls, follow-ups, and documentation efficiently.

Ability to work collaboratively with cross-functional teams and adapt to a fast-paced, target-driven environment.

Prior experience in telecalling, customer support, or travel industry roles is an advantage.

Minimum educational qualification: high school diploma; a degree in any discipline is a plus.

Proficiency in English and local languages relevant to Hyderabad; additional language skills are beneficial.

✨ If you're ready to grow your career in the travel industry, we'd love to hear from you! ? Send your resume to: [email protected]

? Contact: (phone hidden)

📌 Telecaller (Hyderabad)
🏢 SeeMyTrip
📍 Hyderabad