ob Title: Telecaller (Female) Location: Ahmedabad Salary: ₹25,000 per month
Company Overview: [Your Company Name] is a dynamic and growing organization in Ahmedabad, dedicated to providing top-notch [describe your industry or products/services] to our valued customers. We are currently seeking a talented and motivated Female Telecaller to join our team and contribute to our continued success.
Job Responsibilities
1. Outbound Calling: Make outbound calls to potential and existing customers to promote our [products/services], answer inquiries, and provide information about our offerings.
2. Lead Generation: Generate and qualify leads through cold-calling and other lead generation techniques to identify potential customers for our products/services.
3. Customer Engagement: Engage with customers in a professional and friendly manner, build rapport, and understand their needs and preferences.
4. Product Knowledge: Maintain a thorough knowledge of our products and services to effectively communicate and address customer queries.
5. Appointment Setting: Schedule appointments for potential clients to meet with our sales team, ensuring a seamless handover of leads.
6. Data Management: Accurately update and maintain customer information and call records in our CRM system.
7. Targets and Reporting: Meet or exceed daily, weekly,
and monthly call targets and provide regular reports on call performance and lead generation.
8. Customer Feedback: Gather and provide feedback from customers to improve our products and services.
9. Adherence to Policies: Ensure compliance with company policies and standards in all customer interactions.
Qualifications
1. High school diploma or equivalent; Bachelor's degree is a plus.
2. Proven experience as a telecaller or similar customer service role.
3. Excellent communication and interpersonal skills.
4. Pleasant and skilled phone etiquette.
5. Strong sales and negotiation skills.
6. Self-motivated and target-oriented.
7. Proficiency in using CRM software and Microsoft Office applications.
8. Ability to work effectively in a team and adapt to changing priorities.
9. Local candidates from Ahmedabad preferred.
10. Female candidates are encouraged to apply.
We offer
- A competitive salary of ₹25,000 per month.
- Performance-based incentives and bonuses.
- Training and professional development opportunities.
- A supportive and dynamic work environment.
If you are a motivated and dedicated Female Telecaller looking to take your career to the next level, we encourage you to apply. Join our team and contribute to our company's growth and success.