- Engage recent clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them.
- Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty.
- Understand client requirements and offer personalized publishing packages that align with their goals.
- Partner with sales and leadership teams to expand and strengthen the client base.
- Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients.
- Track potential clients and ensure timely follow-ups to drive sales progression.
- Follow and continuously improve standard operating procedures (SOPs) to ensure consistent and efficient client management.
- Collaborate with project managers to ensure the timely delivery and satisfaction of clients on expedited projects.
Preferred candidate profile
- The candidate should be a graduate.
- Proficient in Hindi and English.