Position: Telecalling Executive

Company: Srisattva Group

Location: Chennai

Experience: Fresher to 2 Years

Salary: ₹15,000 – ₹20,000 per month (Based on Experience & Performance)

Employment Type: Full-Time

About Srisattva Group

Srisattva Group is a leading Business Consulting and Technology Solutions company specializing in Zoho ERP/CRM Implementation, Business Process Automation, Accounting & Compliance and Digital Transformation Services. As an Authorized Zoho Partner, we help startups, SMEs, and enterprises improve their business processes through innovative technology solutions.

We are looking for an energetic and customer-oriented Telecalling Executive to support our business development and customer engagement initiatives.

Role Summary The Tele calling Executive will be responsible for contacting prospective and existing customers, generating qualified leads, scheduling meetings for the sales team, maintaining customer relationships, and ensuring timely follow-ups. The ideal candidate should possess excellent communication skills and a positive, target-oriented attitude.

Key Responsibilities

- Make outbound calls to prospective and existing customers.
- Handle inbound customer enquiries professionally.
- Generate and qualify leads for the Sales team.
- Schedule meetings, product demonstrations, and follow-up calls.
- Explain the company's software solutions and business services to prospective clients.
- Maintain regular follow-ups with leads and customers.
- Update customer interactions and lead status in the CRM.
- Coordinate with the Sales and Marketing teams for lead conversion.
- Maintain daily call reports and activity trackers.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Build and maintain positive customer relationships.





Required Skills

- Excellent verbal communication skills in English and Tamil. Knowledge of Hindi will be an added advantage.
- Good telephone etiquette and customer handling skills.
- Strong interpersonal and relationship-building abilities.
- Basic negotiation and persuasion skills.
- Ability to work in a target-driven environment.
- Positive attitude with a willingness to learn.

Technical Knowledge

- Basic knowledge of Microsoft Office (Word, Excel, Outlook).
- Experience with CRM software such as Zoho CRM or Zoho Bigin is an added advantage.
- Familiarity with email communication and virtual meeting platforms.

Educational Qualification

- Bachelor's Degree in any discipline.
- Freshers with excellent communication skills are encouraged to apply.

Experience

- Fresher to 2 years of experience in Telecalling, Customer Support, Inside Sales, Lead Generation, or Business Development.
- Experience in software, IT services, or B2B calling will be an added advantage.

Key Performance Indicators (KPIs)

- Number of outbound calls made.
- Qualified leads generated.
- Meetings scheduled for the Sales team.
- Follow-up completion rate.
- CRM data accuracy and timely updates.
- Achievement of monthly performance targets.

Why Join Srisattva Group?

- Opportunity to work with an Authorized Zoho Partner.
- Structured training and career growth opportunities.
- Exposure to software sales and business consulting.
- Supportive, learning-oriented, and professional work setting.
- Performance-based incentives in addition to salary.

If you are passionate about communicating with customers, building relationships, and contributing to business growth, join Srisattva Group and build a rewarding career with us. Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele Calling Executive (Nungambakkam)
🏢 SriSattva Group
📍 Nungambakkam