About The Company OMS eLearning Academy is the world's first dedicated academy for refinery offsite operations, serving professionals in the downstream refining industry. The academy centers its programs around the MCOR strategy-Manage, Control, Optimize, Reconcile-to promote efficient and profitable operations. Through specialized eLearning content, OMS helps organizations improve performance, enhance operational reliability, and build technical expertise.

The academy offers industry-relevant training and resources designed to support learners at various stages of their careers.

About The Role This is a remote, contract Technical Writer role focused on creating high-quality learning and reference materials for refinery offsite operations and related MCOR concepts.

The Technical

Writer will research complex technical topics, collaborate with subject matter experts, and translate technical information into clear, structured content such as course modules, guides, manuals, and job aids. Daily tasks include outlining and drafting lessons, developing visual aids or diagrams in coordination with instructional designers, revising content based on feedback, and ensuring consistency in terminology and style across all materials. The role also involves maintaining documentation standards, updating existing content to reflect industry changes, and aligning all deliverables with OMS eLearning Academy's pedagogical and quality guidelines.

Qualifications Strong technical writing and documentation skills, with the ability to explain complex concepts in clear, accessible language.

Experience creating training materials, eLearning content, or instructional documentation, preferably in an industrial or engineering context.





Ability to conduct thorough research and work effectively with subject matter experts in refinery or downstream operations.

Proficiency with common documentation and content tools (e.g., MS Office, Google Workspace; familiarity with LMS or eLearning authoring tools is a plus).

Understanding of process industries, refinery operations, or MCOR-related workflows is highly beneficial.

Strong attention to detail, organization, and time management skills for managing multiple projects and deadlines in a remote setting.

Excellent written and verbal communication skills in English, with a commitment to inclusive, gender-neutral language.

Bachelor's degree in Engineering, Technical Communication, Science, or a related field, or equivalent practical experience.

Responsibilities Develop comprehensive technical content tailored for training and reference purposes, ensuring clarity and accuracy in explaining refinery offsite operations and MCOR strategies. Collaborate closely with subject matter experts to gather technical insights, validate information, and ensure content relevance and correctness. Create and maintain engaging course modules, manuals, guides, and job aids that align with pedagogical best practices and industry standards.

Design visual aids, diagrams, and infographics in partnership with instructional designers to enhance understanding and retention of complex concepts.



Review and revise content based on feedback from stakeholders, ensuring consistency in terminology, tone, and style across all materials. Update existing documentation to reflect technological advancements, industry regulations, and process improvements.

Maintain documentation standards and ensure all deliverables meet quality guidelines and project deadlines. Manage multiple projects simultaneously, prioritizing tasks effectively in a remote work environment. Participate in team meetings, contribute to content strategy discussions, and continuously seek ways to improve the quality and effectiveness of training materials.

Benefits Opportunity to work remotely with flexible scheduling, allowing for a healthy work-life balance. Engage in meaningful projects that contribute to the development of the global refining industry and technical education. Collaborate with a diverse team of industry experts, instructional designers, and technical professionals.

Access to ongoing professional development resources and training opportunities to enhance your skills and knowledge. Competitive compensation package aligned with industry standards. Be part of an innovative organization committed to excellence and industry advancement.

Equal Opportunity OMS eLearning Academy is an equal prospect employer. We are committed to fostering an inclusive environment where all employees and applicants are treated with respect and fairness, regardless of race, gender, age, religion, national origin, disability, sexual orientation, or any other characteristic protected by law. We believe diversity enriches our workplace and drives innovation, and we encourage individuals from all backgrounds to apply for this position.

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