Technical Support Engineer (0–2 Years Experience)- Hybrid

We're looking for a Technical Support Engineer to join our growing team. This role is ideal for candidates who enjoy troubleshooting technical issues, working with web technologies, and collaborating with customers and internal teams to deliver effective solutions.

Key Responsibilities

- Analyze and troubleshoot customer-reported technical issues • Investigate frontend, database, and API-related problems • Reproduce issues, gather logs, and document findings clearly • Collaborate with Development, QA, and Product teams to drive resolutions • Maintain support tickets and provide timely updates to customers.

Required Skills

- Knowledge of HTML, CSS, JavaScript, SQL, and REST APIsBasic SQL and Database concepts.
- REST APIs, HTTP methods, status codes,



and Postman • Strong debugging and problem-solving skills • Excellent communication and documentation abilities Positive to Have:
- Basic knowledge of React, Angular, Node.js, or .NET • Experience with Git, Jira, Postman, Swagger, or Browser Developer Tools • Familiarity with Linux, Docker, Cloud platforms, or DevOps concepts • Exposure to SaaS, enterprise applications, or customer-facing technical products Who Should Apply:
- 0–2 years of experience in Technical Support, Application Support, or a similar role.
- Bachelor's Degree or Diploma in Computer Science, IT, or a related field.
- Candidates who are curious, detail-oriented, customer-focused, and eager to learn. Interested candidates can share their resume to [email protected] .

📌 Technical Support Engineer (Kochi)
🏢 Data Elektronik
📍 Kochi