Comprehensive understanding of typical home network deployments is required.

- The candidate must be able to identify a diversity of networking home devices specific functions, configurations, and interactions.
- Candidate must have immaculate English communication skills.
- Candidate must be well mannered and demonstrate a high order of customer services skills.
- The candidate must be attentive to detail.
- Candidate must have excellent analytical, organizational, and time management skills
- Candidate must be able to perform well in a steep learning curve.
- The candidate must be able to sell support contracts.

- Communication English: Excellent, VNA 5 Accent: Neutral Ability to give positive step by step instruction. Positive tone. Computer Proficiency
- Firm understanding of Windows and macOS.





• Firm understanding of Android and iOS.
- Firm understanding of common firewall configuration.
- Firm grasp of typical non-enterprise grade modems, routers, wireless devices, and VPN is required.
- Comprehensive understanding of typical home network, and wireless layouts, is required. • Demonstrable skill improvising and designing correct home network deployments.
- Demonstrable troubleshooting ingenuity is required.

Additional Comments Candidates should be open to a shift of 24x7.

Round of Interviews and Threshold Round of Interviews and Threshold

📌 Technical Support Associate (Noida)
🏢 Tech Mahindra
📍 Noida