KOTAK GROUP ASSOCIATE WITH M R ASSOCIATE INTERVIEW VENUE - SHAKESPEARE SARANI , BIRLA PLANATERIUM , NR MAIDAN METRO STN. Team Leader – Telecaller (or Telecalling Team Leader ) is a role that supervises a team of telecallers while also ensuring sales or customer service targets are achieved.
Typical responsibilities include: Managing and engaging a team of telecallers. Monitoring daily calling activities and performance. Training new team members and providing coaching. Ensuring sales, lead generation, or customer support targets are met. Preparing reports and sharing performance updates with management. Handling escalated customer issues when needed.
Key skills: Leadership and team management Excellent communication Sales and negotiation Problem-solving Time management Knowledge of CRM software and MS Excel If you meant something else—such as a resume headline, , or interview questions for a Team Leader Telecaller role—
📌 Team Leader (Howrah)
🏢 MR Associates
📍 Howrah
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