Mindpool is hiring for App support, windows, SQL and monitoring tool.

Experience & Knowledge:

- 3+ years' overall IT experience
- Experience/Knowledge on Application/Infrastructure Monitoring tools/solutions: DynaTrace/AppDynamics/NewRelic or other Application Performance management tool etc.
- Experience in Windows servers infrastructure and .Net based Application Support
- IIS, worker process thread, Web config, Certificate binding
- Event Logs
- Server Performance metrics - CPU, Memory, Queue length, MSMQ, I/O, Page writes etc.
- Perfmon
- Windows cluster
- COM+
- Intermediate to Professional level of experience of SQL. E.g. SQL Jobs, SQL queries, Blocking, Always On
- Basic Knowledge of Azure and servers hosted on Azure along with AD and Domain Controller.




- Experience with ITSM tools such as Service desk/ServiceNow.
- Basic knowledge of ITIL framework (V3.0 foundation certificate would be added advantage)
- International support experience (preferably US or Europe i.e. good command of verbal and written English)
- Knowledge/Experience on office applications, Word/Excel/Powerpoint/Access.

Academic and Skilled Qualifications:

- Bachelor’s Degree in computer science/IT
- Any relevant IT certification would be a plus
- Excellent verbal/oral communication skills
- Self-motivated

📌 Systems Support Engineer (Pune)
🏢 Mindpool Technologies
📍 Pune