Job DescriptionRole : SVP – Growth & Business Development, Post Sales

NJOB DESCRIPTION

nPosition: Senior Vice President / Business Head – Post Sales & Customer Lifecycle Solutions

NLocation: Mumbai

NReporting To: Business Head for a Larger platform of 3 businesses in which Post sales is one business.

NAbout ANAROCK Post Sales

NANAROCK Post Sales is oneof India's leading outsourced customer lifecycle management businesses serving real estate developers across booking management, collections, documentation, customer communication, CRM operations, possession management and customer experience.

NThe business is entering its next phase of growth and is looking for a senior leader who can drive aggressive client acquisition, strategic partnerships and revenue expansion across India.

NRole Purpose

nThe primary responsibility of this role is to drive business growth, acquire new developer relationships and build a strong pipeline of outsourcing opportunities for ANAROCK Post Sales.

NThis is a growth-focused leadership role. Day-to-day delivery operations, mandate execution and project management are handled by established operational teams. The successful candidate will focus predominantly on revenue generation, account acquisition, market expansion and strategic client relationships.

NKey Responsibilities

nBusiness Development & Revenue Growth

N- Own annual revenue and growth targets for the Post Sales business.

N- Acquire current developer accounts across residential, commercial, plotted development and mixed-use projects.

N- Develop and execute a national business development strategy.





N- Create and manage a strong pipeline of opportunities across key markets including Mumbai, Pune, NCR, Bangalore, Hyderabad, Chennai, Kolkata and emerging cities.

N- Generate large outsourcing mandates covering collections, customer experience, CRM operations and lifecycle management.

N- Build relationships with promoters, CEOs, sales heads, CRM heads and business leaders across the developer ecosystem.

N- Lead strategic pitches,proposals and commercial negotiations.

NStrategic Partnerships

N- Build relationships with industry bodies, developers, consultants and technology partners.

N- Identify new service offerings and adjacent growth opportunities.

N- Drive cross-selling opportunities with other ANAROCK businesses.

N- Create strategic alliances that improve market access and lead generation.

NMarket Expansion

n- Identify untapped markets and developer segments.

N- Build sector-specific growth plans for large, mid-sized and regional developers.

N- Monitor industry trends, outsourcing opportunities and customer experience innovations.

N- Position ANAROCK Post Sales as the preferred customer lifecycle partner for developers.

NLeadership

n- Leadand mentor a high-performance business development team.





N- Work closely with operations leaders to ensure seamless transition from sales to delivery.

N- Drive a culture of growth, accountability and client-centricity.

NKey Success Metrics

n- New client acquisition.

N- Annual contract value signed.

N- Revenue growth.

n- Number of strategic developer relationships established.

N- Pipeline creation and conversion ratio.

N- Cross-sell revenue generated from existing ANAROCK relationships.

NIdeal Candidate Profile

NWe are open to candidatesfrom both real estate and non-real estate industries.

NPreferred backgrounds include:

N- Real Estate Services

N- BPO / BPM

n- Customer Experience Outsourcing

N- Technology Services

n- SaaS

N- Banking Operations Outsourcing

N- Telecom Enterprise Sales

N- Consulting and Managed Services

NExperience Required

n- 12–20 years of experience.

N- Proven track record of acquiring enterprise accounts and managing large client relationships.

N- Demonstrated success inB2B sales, business development or P&L; leadership roles.

N- Experience selling services, outsourcing solutions, managed services or consulting engagements.

N- Strong commercial and negotiation skills.

N- Ability to engage CXOs and business owners.

NWhat Will Differentiate the Candidate

N- Existing network among promoters, CEOs and senior decision makers even if non real estate.

N- Experience building a business from scale-up to market leadership.

N- Strong hunter mentalitywith evidence of consistently winning new accounts

N- Ability to build trust-based long-term relationships.

📌 Svp - Growth & Business Development, Post Sales (Alibag)
🏢 ANAROCK
📍 Alibag