- Responsible for Equipment* data related activities and related global support for C4C

* its a digital twin of a physical product which carries the entire Product life cycle and can be tracked in C4C.an Equipment is also called as Registered Products in C4C.
- Support necessary tasks related to data management of KSB and Non-KSB Equipments (i.e. Products)

- Support tasks related to preparation of site database and related web portal tasks

- Interact with key users within KSB group globally, to ensure completeness and correctness of given task in time and support activities

- Support global rollouts for implementations of various projects

- Detailed Documentation of each activity and update the SharePoint and portal for communications to the users.

- User trainings

- Regular testing activities for Quality tenant and cross collaboration with C4C functional team and IT developers.

- Support data migrations as a part of any current C4C or SAP implementations which will have effect on the existing product data in C4C.





Functional / Technical Competencies

- Preferred- Good knowledge of KSB global products and main part types.

- Required- Exposure to SAP SD module, MM module & C4C (CRM tool- Cloud for customer)

- Expertise in MS – Excel/ Macros

- Bare minimum exposure to After Market business process

- Data Analysis, tools and procedures

Behavioral Competencies

- Collaboration & Teamwork

- Customer oriented (Internal Sales and Service personnel)

- Highly effective English Communication and time management skills

- Customer centric and target-oriented approach (Business oriented thinking that can be implemented into systems)

Qualification and experience

- Graduate in Mechanical Engineering (preferred) or core engineering stream.

- Or Bachelors in Computers with business domain knowledge

- 5-6 years of Experience (with exposure to Data related tasks)

- Pump or allied industry

📌 Support Engineer (Pune)
🏢 KSB
📍 Pune