Supply Chain Planning COE – Program Manager

Description -

Job scope/summary

The role is responsible for owning, designing, and continuously improving best-in-class planning processes within a defined domain (e.g., inventory, deployment, lifecycle) across the Service Supply Chain Planning COE. The position operates with a high degree of ownership, combining deep supply chain planning process expertise, strong analytical skills, and ERP/planning systems knowledge to deliver scalable process designs, practical recommendations, and measurable business outcomes aligned with customer needs and operational performance.

The role combines

Process expertise and ownership — designing robust, standardized, efficient, and scalable planning processes

Analytical problem solving and stakeholder collaboration — translating complex planning challenges into clear insights, options, and process decisions

ERP and planning systems enablement — ensuring tools and data support the target process design and business outcomes The role partners across functions to solve complex planning challenges, brings together diverse perspectives, and enables informed decision-making through data-driven insights, clear trade-offs, and practical process recommendations. In addition, the role contributes to COE capability development by mentoring colleagues, documenting best practices, and raising the maturity of planning processes across the organization.

Job specifics/responsibilities

Process Design / Transformation Leadership

Lead the design and deployment of best-in-class supply chain planning processes within the assigned planning domain

Define target process scope, requirements, milestones, risks, and dependencies for transformation initiatives

Structure complex planning problems and translate them into clear process workstreams, business requirements, and deliverables

Drive alignment across stakeholders on process design choices, standardization, and adoption priorities

Support process decision-making through strong analytical rigor and clear recommendations:

Structured analysis

Clear options and trade-offs

Actionable recommendations

Manage process governance, documentation, reporting, and communication

Ensure delivery of measurable business outcomes (service, inventory, cost)

Process Ownership





Own the end-to-end design and continuous improvement of planning processes within the assigned domain

Benchmark, challenge, and shape solutions toward standardized, scalable, and best-in-class process design

Develop and maintain process documentation, business rules, adoption materials, and operating standards

Provide deep process expertise to ensure end-to-end consistency across planning areas, data flows, and ERP/planning system interactions

Define and track process KPIs, using analytical insights to identify gaps, root causes, and improvement opportunities

Key deliverables/accountabilities

Delivery of best-in-class planning process designs and transformation workstreams within Planning COE

Improvement of process performance and KPI outcomes through analytical insights and continuous improvement

Implementation and adoption of standardized, integrated, and scalable planning processes

ERP and planning solution enablement aligned with target process design and business needs

Contribution to COE process maturity, best-practice sharing, and capability building

Education (degree) and professional experience required:

Bachelor or Master degree in Supply Chain, Business, Engineering or related field.

Typically 7–10+ years of experience in supply chain planning, process design, or related transformation roles, including:

Supply chain planning process design, ownership, or continuous improvement

Strong analytical experience translating data into insights, trade-offs, and recommendations

Hands-on exposure to ERP, advanced planning tools, data, and transformation initiatives.

Other requirements

Strong analytical and problem-solving skills, with the ability to convert data into clear process insights and decisions

Ability to operate in complex and ambiguous environments while driving process clarity, standardization, and adoption

Fluency in English (both written and verbal)





Personal skills and qualities

Strong communication, influencing, and relationship-building skills across functions

Ability to simplify complex topics and communicate clear recommendations to diverse audiences

Collaborative mindset with an interest in building partnerships and supporting team success

Ability to mentor, coach, and support the growth and development of others

Comfortable working in evolving and ambiguous environments while remaining flexible and open to current perspectives

Commitment to continuous learning, knowledge sharing, and improvement

Technical skills (procedures and documents the employee has to be acquainted with):

ERP / planning tools knowledge, preferably SAP and Servigistics, with ability to connect process design to system capabilities

Advanced data analysis, root-cause analysis, KPI definition, and process performance measurement

Process mapping, business requirements definition, change adoption, and transformation governance methodologies

Sales and Services Entity (ES11)

We’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"

📌 Supply Chain Planning COE – Program Manager (Chennai)
🏢 Hp
📍 Chennai