Job Overview• Supervise ambulance crews during assigned shifts & making roster.

- Ensure timely response to emergency and non-emergency calls.
- Monitor unit status, deployment, and coverage levels.
- Coordinate with dispatch, hospitals, fire, and law enforcement agencies.
- Manage daily logistics operations, including fleet movement & vehicle maintenance.
- Plan rosters and schedules to optimize workforce utilization and vehicle deployment.
- Implement and enforce standard operating procedures (SOPs) and ensure compliance across all levels.
- Monitor and improve performance metrics, focusing on operational efficiency and service quality.
- Drive discipline, staff grooming, and professional conduct within the team.
- Maintain high levels of customer satisfaction through service excellence.
- Collaborate with internal departments to align operational goals with organizational objectives. ________________________________________ Clinical & Quality Assurance • Ensure adherence to medical protocols, policies, and procedures.
- Participate in quality improvement and patient safety initiatives. Leadership & Personnel Management • Provide guidance, coaching, and performance feedback to EMTs and Drivers.
- Assist with scheduling, staffing, and shift coverage.
- Address employee concerns, conflicts, and disciplinary matters as required.
- Support onboarding and training of new staff.

Administrative

Duties • Complete reports related to incidents, vehicle issues, or personnel matters.

- Ensure vehicles, equipment, and supplies are maintained and ready for service.
- Assist with policy development and implementation.

Emergency





Response • Respond to high-acuity or complex calls as a supervisory resource.

- Act as incident command or liaison during major incidents or disasters. ________________________________________ Skills &

Competencies • Leadership and team management.

- Strong communication and interpersonal skills.
- Problem-solving and decision-making under pressure.
- Organizational and time-management skills.
- Ability to remain calm in high-stress situations. ________________________________________ Working Conditions • Shift work, including nights, weekends, and holidays.
- Exposure to emergency scenes, weather extremes, and physical demands.
- May require lifting, standing, and responding rapidly to emergencies.

Required Skills & Qualification Qualification: GRADUATE/POST GRADUATE Skills: Key Responsibilities • Supervise ambulance crews during assigned shifts & making roster.

- Ensure timely response to emergency and non-emergency calls.
- Monitor unit status, deployment, and coverage levels.
- Coordinate with dispatch, hospitals, fire, and law enforcement agencies.
- Manage daily logistics operations, including fleet movement & vehicle maintenance.
- Plan rosters and schedules to optimize workforce utilization and vehicle deployment.
- Implement and enforce standard operating procedures (SOPs) and ensure compliance across all levels.
- Monitor and improve performance metrics, focusing on operational efficiency and service quality.
- Drive discipline, staff grooming, and skilled conduct within the team.
- Maintain high levels of customer satisfaction through service excellence.
- Collaborate with internal departments to align operational goals with organizational objectives.

📌 Supervisor/Incharge (New Delhi)
🏢 Jobyatra
📍 New Delhi