Role Requirements

- 5+ years experience administering and scaling Atlassian tools (Jira Software, JSM, Confluence, OpsGenie, Asset Management, etc.)
- Experience integrating Jira with technical and business systems (e.g., GitHub, CI/CD, Salesforce, observability tooling)
- Robust analytical skills and experience converting business processes into effective systems solutions
- Knowledge of Agile and scaled Agile methodologies (SAFe, GIST), ITIL frameworks, and SDLC best practices
- Proven ability to manage cross-functional initiatives, gather requirements, and lead implementation with minimal oversight
- Excellent communication skills; capable of interfacing with technical and non-technical audiences across departments
- Background in SaaS, enterprise software, or technology consulting preferred
- Familiarity with cloud environments (AWS or Azure) and CRM systems (e.g., Salesforce) is a plus
- Atlassian certifications preferred

📌 Sr. Business Systems Analyst (Pune)
🏢 OpenGov
📍 Pune