Skills Minimum of 2+ Years of experience in Reporting/MIS who will acts as a liaison between WFM function and Operations across accounts.
- We are looking for dynamic WFM Associates that fit the below competencies and are expected:
- To have solid understanding of MIS and Reporting Fundamentals
- MIS reporting using MS Excel at Operational and minimum Generate timely & accurate reports and prepare dashboards.
- Creating and managing Daily, weekly & monthly reports using MS-Excel and MS-Access in depth analysis.
- Tracking associate wise AHT on daily basis.
- Analysis – Robust Analytical skills
- Should be open to change, multi-tasking skills
- Accurate and Timely reporting
- Ability to work on data and generate various types of dashboards, reports/ad-hoc reports
- Meeting client requirements within TAT and with accuracy
- Ability to handle high level data analysis and data
📌 Sr. Associate MIS (Pune)
🏢 Tech Mahindra
📍 Pune
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