: EUC Specialist (Pharma IT)

Position Overview

We are seeking an experienced End User Computing (EUC) Specialist with 10+ years of expertise in Pharma IT environments. The ideal candidate will have strong knowledge of asset management, patch management, and end-user support within regulated pharmaceutical operations.

Key Responsibilities

Manage end-user computing infrastructure across pharmaceutical IT environments.

Oversee asset management processes, ensuring accurate inventory and lifecycle tracking of IT assets.

Implement and monitor patch management strategies to maintain compliance and security.

Provide advanced support for desktops, laptops, mobile devices, and EUC applications.

Collaborate with IT security and compliance teams to ensure adherence to pharma industry regulations (GxP, FDA, etc.).

Drive automation and standardization of EUC processes to improve efficiency.

Coordinate with vendors and service providers for EUC hardware and software support.

Train and mentor junior EUC staff, building a robust second line of resources.

Required Skills & Experience

10+ years of experience in EUC management within Pharma IT environments.

Strong expertise in asset management tools and processes.





Hands-on experience with patch management solutions (SCCM, Intune, WSUS, etc.).

Proficiency in Windows and Linux desktop environments.

Knowledge of compliance requirements in pharmaceutical IT (GxP, 21 CFR Part 11).

Excellent troubleshooting, communication, and documentation skills.

Experience with virtualization technologies such as VMware or Citrix.

Familiarity with scripting languages like PowerShell, Python, or Bash for automation.

Knowledge of cloud-based EUC solutions (e.g., Microsoft 365, Azure AD).

Understanding of endpoint security tools and practices.

Experience with remote desktop and support tools (e.g., TeamViewer, Remote Desktop Services).

Ability to manage and deploy software using enterprise deployment tools.

Strong knowledge of networking fundamentals relevant to EUC environments.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field.

Relevant certifications (ITIL, Microsoft, CompTIA, etc.) preferred.

Compensation

Competitive salary package aligned with experience and expertise.

Location : Pune

📌 Specialist (India)
🏢 Emcure Pharmaceuticals
📍 India