Business Function The Group Marketing & Communications (GM&C;) business function at DBS is responsible for governing and managing the bank's external communications and marketing efforts across various channels.

Job Overview:

- The CSR Associate will be responsible for designing, implementing, and managing the organization's Corporate Social Responsibility (CSR) strategy and programs.
- Drive employee volunteering programs across the company, contributing to measurable social impact.

Key Responsibilities:

- Manage CSR programs and partnerships on an end-to-end basis, including program design, partner identification, execution, monitoring, evaluation, and reporting.
- Support in developing and managing CSR action plans, including deployment planning, tracking expenditure, and ensuring optimal utilization in line with approved objectives.
- Conduct periodic program reviews to assess impact, outcomes, and effectiveness, and recommend improvements where required.
- Ensure full compliance with applicable CSR regulations, statutory requirements, and internal governance processes.
- Maintain accurate and complete documentation in line with regulatory, audit, and governance guidelines.
- Plan and promote employee volunteering initiatives in coordination with CSR partners and internal stakeholder departments and teams.
- Collaborate with marketing and communications teams to drive internal and external engagement, develop impact stories,



and support brand building through CSR initiatives.
- Build and sustain robust partnerships with non-profits, community-based organizations, corporate foundations, government bodies, and other relevant stakeholders.
- Coordinate the convening of the organization's internal sustainability council.

Qualifications:

- Master's degree in Sustainable Development, Social Sciences, Business Administration, or a related/equivalent disciplines.

Requirements:

- Minimum 7 years of hands-on experience in CSR portfolio program management with corporates (BFSIs preferred), multinational companies, corporate foundations, or reputed development organizations.
- Experience in handling development sector challenges and solutions, CSR-related regulatory compliance requirements and governance framseworks.
- Good working knowledge of rules and regulations governing corporates and NGOs; familiarity with CSR best practices is an advantage.
- Managing multiple programs and stakeholders simultaneously in a dynamic environment.
- Excellent written and verbal communication skills, with the ability to translate complex information into clear, concise messages for diverse audiences.
- Ability to work on an individual contributor basis
- Proficiency in MS Office applications, particularly PowerPoint and Excel; familiarity with emerging AI tools (ChatGPT, Perplexity, Copilot etc.)

📌 Specialist, Corporate Social Responsibility, Group Marketing and Communication (Mumbai)
🏢 DBS Bank
📍 Mumbai