Job Description Hiring: Customer Support Executive

/n We are looking for a Customer Support Executive to join our growing D2C fashion brand.
/n The ideal candidate should have excellent communication skills and experience handling customer queries across Whats App, Instagram, email, and calls. You should be customer-focused, solution-oriented, and able to provide a smooth shopping experience while maintaining a professional and friendly approach.
/n Responsibilities
/n /n Handle customer queries via Whats App, Instagram, Email & Calls
/n Assist customers with orders, tracking, exchanges, refunds, and product information
/n Resolve customer complaints professionally and efficiently
/n Coordinate with logistics and warehouse teams for order-related issues




/n Maintain high customer satisfaction and quick response times
/n Record and update customer interactions in the CRM/system
/n /n Requirements
/n /n 1–3+ years of experience in Customer Support (D2C/E-commerce preferred)
/n Excellent verbal and written English & Hindi communication
/n Experience with Shopify, Interakt, Gokwik, Shiprocket, or similar platforms is preferred
/n Robust problem-solving and multitasking skills
/n Positive typing speed and attention to detail
/n Ability to work in a rapid-paced environment
/n /n Location: Jaipur (Work From Office)

/n Employment Type: Full time

📌 Customer Support Executive Jaipur
🏢 ADPL
📍 Jaipur