About Us: We are a new-age creative agency that solves business problems with bold ideas and imaginative thinking. Based in Recent Delhi, Thinking Folks brings together a young, happy, and driven team that thrives on shaping meaningful brand stories. In a world of noise, we help brands break through—with strategy, design, and creativity that actually work.

Location: Ghitorni, Delhi Experience: 1–3 years

Employment Type: Full-time Job Summary The Social Media Account Executive is responsible for managing client relationships while overseeing the planning, execution, and delivery of social media campaigns. This role acts as the key liaison between clients and internal creative teams, ensuring projects are delivered on time, aligned with client objectives, and meet quality standards. The ideal candidate is organized, creative, and possesses excellent communication and project management skills.

Key Responsibilities Account Management

Act as the primary point of contact for assigned client accounts.

Understand client objectives, brand guidelines, and campaign requirements.

Build and maintain strong client relationships through regular communication.

Schedule and lead client meetings, prepare meeting notes, and follow up on action items.

Manage client feedback, approvals, and revisions throughout the project lifecycle.

Identify opportunities to strengthen client partnerships and support business growth.

Social Media

Management

Develop and manage monthly social media content calendars.

Coordinate with designers, copywriters, and video editors to create engaging content.

Review content to ensure it aligns with the client's brand voice and campaign objectives.

Schedule and publish content across social media platforms such as Instagram, Facebook, LinkedIn, X, and YouTube.





Monitor social media performance and audience engagement.

Prepare monthly performance reports with key insights and recommendations.

Stay updated on social media trends, platform updates, and competitor activities.

Project

Cordination

Brief internal teams on client requirements and campaign objectives.

Coordinate with creative, content, and production teams to ensure timely execution.

Track project timelines and ensure all deliverables are completed within agreed deadlines.

Maintain project trackers, content calendars, and campaign documentation.

Proactively communicate project updates and address any risks or delays.

Skills required

Excellent verbal and written communication skills.

Strong client servicing and relationship management abilities.

Good understanding of social media platforms, content strategy, and digital marketing.

Strong organizational and multitasking skills.

Ability to manage multiple client accounts simultaneously.

Attention to detail and effective problem-solving skills.

Proficiency in Microsoft Office, Google Workspace, and project management tools. Qualifications

Bachelor's degree in Marketing, Mass Communication, Business Administration, Advertising, or a related field.

1–3 years of experience in social media management, account management, client servicing, or digital marketing.

Experience working in a digital marketing, advertising, or creative agency is preferred.

Familiarity with social media scheduling, analytics, and reporting tools is an advantage. KPIs

Client satisfaction and retention.

Timely delivery of campaigns and projects.

Accuracy and quality of campaign execution.

Growth in social media engagement and performance metrics.

Effective coordination between clients and internal teams.

Achievement of campaign objectives and service-level expectations.

📌 Social Media Account Executive (New Delhi)
🏢 Thinking Folks Brand Solutions
📍 New Delhi