Job Summary : Senior Manager Business Development role in a multinational organization focusing on payer domain clients responsible for driving strategic growth strengthening long term customer relationships and expanding market presence. The role demands deep expertise in payer operations strong analytical skills and advanced MS Office proficiency to analyze market trends build data backed proposals and support executive decision making in a hybrid day shift work model. 3.
Experience : 13 - 17 years 4.
Required Skills : Technical Skills: MS Office Domain Skills:Payer 5.
Nice to have skills : Domain Skills: 6.
Technology : Custom Service 7.
Shift : Day 8.
Responsibilities
- Drive comprehensive business development strategies for payer domain clients by identifying growth opportunities assessing market dynamics and translating insights into executable account plans that create measurable revenue impact for the organization and long term value for customers.
- Develop persuasive customer proposals and presentation materials using advanced MS Office skills to synthesize complex payer data clearly articulate solution benefits and support informed decision making by both client stakeholders and internal teams.
- Manage end to end prospect lifecycle from prospecting through closure by coordinating with cross functional teams tracking pipeline health and ensuring timely responses to client needs that safeguard win rates and overall business growth.
- Build strong trust based relationships with payer clients by conducting regular business reviews understanding their operational challenges and positioning suitable services and solutions that improve healthcare outcomes and financial efficiency.
- Analyze payer market trends regulatory changes and competitive moves to anticipate client requirements shape differentiated value propositions and enable the organization to stay ahead in a rapidly evolving health ecosystem.
- Collaborate with internal delivery finance and product teams to align solution design pricing structures and service commitments with client expectations while maintaining sustainable margins and operational feasibility.
- Optimize use of MS Office tools for detailed financial models performance dashboards and opportunity trackers that provide clear visibility into business metrics and support transparent communication with senior stakeholders.
- Guide contract negotiation discussions by reviewing commercial terms risk considerations and service scopes to ensure agreements support mutually beneficial outcomes and reflect realistic operational capabilities.
- Oversee account governance rhythms including planning meetings status reviews and issue resolution forums to maintain consistent engagement address emerging concerns and safeguard client satisfaction across payer portfolios.
- Coordinate hybrid work routines by organizing onsite client interactions when required and managing virtual collaboration sessions that maximize productivity and ensure timely closure of business development activities.
- Support social impact initiatives by aligning proposed payer solutions with improved access to care better member experience and more efficient healthcare processes that contribute positively to the broader community.
- Monitor performance against revenue and margin targets by regularly reviewing business dashboards recommending course corrections and documenting lessons that continuously improve business development practices.
- Mentor junior team members in opportunity management techniques effective use of MS Office for analytics and documentation and best practices in payer domain engagement to strengthen overall team capability. -Qualifications - Demonstrate deep experience in payer domain operations including exposure to claims processes member services and care management programs to effectively understand client pain points and craft relevant solutions.
- Possess strong expertise with MS Office applications including advanced spreadsheets data visualization and presentation design to convert complex business information into clear insights for stakeholders.
- Bring 13 to 17 years of sustained business development or account management experience with a focus on healthcare or payer organizations that showcases ability to manage large complex deals.
- Show proven track record of driving revenue growth through structured opportunity management disciplined pipeline tracking and well executed client engagement strategies in a multinational setting.
- Exhibit excellent communication and negotiation skills with the capacity to interact confidently with senior client decision makers and internal executives in hybrid work environments.
- Display strong analytical and problem solving capabilities enabling critical evaluation of market data identification of emerging trends and development of practical recommendations for clients. 9.
Certifications Required : Relevant certification in business analysis or healthcare management such as Certified Professional in Healthcare Quality or equivalent.
📌 SM - Sr. Mgr - Biz Development (Chennai)
🏢 Cognizant
📍 Chennai
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