We are looking FSC Slack Architect who has experience Insurance Domain. Interested candidates can apply us.
Below is the .
Architect and govern Slack as a secure integrated collaboration platform to enable real time engagement across agents brokers underwriting and operations driving faster policy lifecycle and distribution efficiency
Technical Skills
- Slack Enterprise Grid architecture workspace design channel taxonomy governance
- Identity Access Management SSO SCIM OAuth Azure ADOkta
- API integration expertise REST webhooks Slack APIs bots Workflow Builder
- Event driven architecture case notifications underwriting updates
- Integration with enterprise platforms
- CRM Salesforce Policy Admin Systems Illustration tools
- Security compliance controls data retention eDiscovery audit trails
- Cloud integration exposure AWS Lambda API Gateway Event Bridge preferred
- 2 Business Requirements Insurance Distribution
- Design collaboration aligned to distribution lifecycle
- Lead Case Intake Underwriting Issuance Servicing
- Enable secure external collaboration with agents’ brokers and partners Slack Connect
- Support real time case tracking underwriting queries and escalation workflows
- Drive workflow automation to reduce manual coordination across sales ops
- Deliver measurable outcomes
- 1525 cycle time reduction
- 2030 faster query resolution
- Improved agent productivity
- 3 Communication Leadership Skills
- Solid stakeholder management across sales underwriting operations and IT
- Ability to translate business workflows into collaboration architecture
- Executive level communication and reporting KPIs adoption metrics
- Change management adoption enablement training playbooks
- Cross functional collaboration with security compliance and platform teams