Key Responsibilities Role – ServiceNow Sr Developer with ServiceNow AI skills Design, develop, and customize ServiceNow applications using server-side and client-side scripting.

Implement and maintain business rules, Script Includes, UI Policies, Client Scripts, and UI Actions.

Develop automation using Flow Designer, Decision Tables, and IntegrationHub.

Build and maintain Import Sets, Transform Maps, and data normalization logic for ingesting data from multiple external sources.

Implement and customize SLA definitions, Task SLAs, pause logic, and SLA-related calculations.

Configure and extend ServiceNow AI and automation features, including:

Intelligent Document Processing (IDP)

Now Assist / Now LLM (prompt configuration and orchestration)

Predictive Intelligence (classification, similarity, clustering where applicable)

Develop custom logic for exception handling, validation, and reconciliation.

Build reusable components and frameworks to support dynamic rule execution and data validation.

Integrate ServiceNow with external systems using REST APIs, MID Server, and IntegrationHub spokes.

Ensure solutions meet performance, security,



and scalability standards.

Support unit testing, system testing, UAT, and defect resolution.

Adhere to coding standards, documentation practices, and platform governance guidelines.

Collaborate closely with architects, analysts, and stakeholders to translate requirements into technical solutions.

Required Skills & Experience Core ServiceNow Development 8+ years of hands-on ServiceNow development experience.

Strong proficiency in JavaScript within the ServiceNow platform.

Extensive experience with

Business Rules

Script Includes

Client Scripts

UI Policies and UI Actions

Robust understanding of ServiceNow data model and table relationships.

Experience on ServiceNow AI & automation capabilities and experience on configuring and extending ServiceNow AI and automation features, including:

Intelligent Document Processing (IDP)

Now Assist / Now LLM (prompt configuration and orchestration)

Predictive Intelligence (classification, similarity, clustering where applicable)

📌 ServiceNow Sr Developer (Chennai)
🏢 Ascendion
📍 Chennai