Key Responsibilities

- Lead and own end-to-end ServiceNow development activities
- Translate business requirements into technical solutions
- Define and enforce development standards and best practices
- Design and implement solutions including customization, configuration, and integrations
- Perform code reviews and ensure high-quality delivery
- Mentor and guide development teams
- Manage release, deployment, and CI/CD processes
- Design integrations using REST APIs and MID Server
- Monitor platform performance and ensure stability

• Maintain technical documentation and support continuous improvement initiatives

Required Skills & Experience

- 5+ years of hands-on experience in ServiceNow development
- Strong expertise in: JavaScript (client-side & server-side)

- Business Rules, Script Includes, UI Policies, Client Scripts




- Flow Designer & IntegrationHub
- Service Portal / UI Builder
- ACLs, Data Policies, and Security Model
- Experience with ServiceNow modules: ITSM, CSM, SPM
- Experience with integrations (REST/SOAP APIs, MID Server)
- Knowledge of release management and upgrade-protected development

• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

- ServiceNow Certifications (CSA, CAD, CIS)
- Knowledge of ITIL and IT Service Management processes
- Experience with CI/CD and DevOps practices
- Exposure to CMDB, CSDM frameworks

• Experience working with global stakeholders and vendors

📌 Servicenow Development Lead (Pune)
🏢 Orcapod Consulting Services
📍 Pune