:

Key Responsibilities:

1. Installation and Commissioning:
- Install and commission products or systems at customer locations.
- Ensure proper setup and configuration according to technical specifications.

- Maintenance and Repairs:

- Perform routine maintenance and inspections on equipment or systems.
- Diagnose and troubleshoot technical issues to identify and implement solutions.
- Execute repairs and replacements of faulty components.

- Customer Support:

- Provide technical support to customers through various channels, including phone, email, or in office visits.
- Address customer inquiries, concerns, and issues promptly and professionally.

- Training and Documentation:

- Conduct training sessions for customers on product operation, maintenance, and troubleshooting procedures.
- Create and update technical documentation, manuals, and service reports.

- Quality Assurance:

- Ensure that service activities meet quality standards and compliance requirements.
- Conduct quality checks on completed installations and repairs.

- Remote Diagnostics:

- Utilize remote diagnostic tools to analyze and resolve technical issues when on-site visits are not feasible.

- Collaboration with Sales and Engineering Teams:





- Collaborate with sales teams to provide technical support during pre-sales and post-sales activities.
- Communicate customer feedback and technical insights to the engineering team for product improvement.

- Inventory Management:

- Manage and maintain inventory of spare parts and equipment needed for service activities.
- Coordinate with the procurement team to ensure timely availability of required components.

- Safety Compliance:

- Adhere to safety protocols and guidelines during service activities.
- Ensure compliance with safety regulations and standards.

- Continuous Learning:

- Stay updated on industry trends, new technologies, and product developments.
- Participate in training programs to enhance technical skills and knowledge.

Qualifications:
- Bachelor's degree in Engineering or a related field.
- Proven experience as a Service Engineer or in a similar technical support role.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Knowledge of relevant technical tools and software.
- Willingness to travel for on-site service visits.

JOB APPLY http://jobs.vinayakjob.com/

📌 Service Engineer - Raigarh
🏢 Vinayak Outsourcing Works
📍 Raigarh