Our Story At Blue Star Engineering and Electronics Limited, we pride ourselves on being more than just a leading provider of engineering solutions. We’re a team of passionate professionals committed to innovation and exceptional customer service. Our mission is to empower our clients with the best service experiences, and we’re constantly striving to exceed their expectations. As we continue to grow, we are looking for a dedicated and dynamic Sales Manager to join our family.

What Your Role Entails

As a PAM Implementation & Support Engineer, you will be responsible for supporting the complete customer lifecycle — from pre-sales technical discussions and Proof of Concepts (PoCs) to deployment, integration, go-live, and post-sales support. You will work closely with the sales, pre-sales, service, and customer IT/security teams to deliver secure and reliable Privileged Access Management (PAM) solutions.

What You Will Do Pre-Sales & PoC

Support PAM demos and technical discussions.

Understand customer requirements and infrastructure.

Assist with PoCs and guided pilots. Deployment & Integration

Install and configure PAM solutions, including Vault and HA/DR.

Integrate with Windows/Linux, AD/LDAP, databases, MFA, and network devices.

Configure privileged accounts, access workflows, approvals, and session recording.

Support UAT, go-live, and cutover activities.

Prepare technical documentation and conduct basic customer training.



Post-Sales Support

Provide L1/L2 support for AMC and warranty customers.

Troubleshoot incidents and ensure SLA-based resolution.

Handle patches, certificates, backups, and health checks.

Maintain service tickets, reports, and CRM updates. What We're Looking For

Qualification: Graduate Engineer / Diploma Engineer

Experience: 4–8 years

Hands-on experience with WALLIX Bastion is preferred.

Experience with CyberArk, Delinea, BeyondTrust, ARCON, or equivalent PAM tools is an added advantage.

Knowledge of Windows/Linux, AD/LDAP, databases, and networking.

Understanding of PAM, privileged account discovery, credential vaulting, and session recording.

Familiarity with RBI, PCI-DSS, ISO 27001, and DPDP Act 2023.

Strong troubleshooting, documentation, and customer communication skills.

Willingness to work with customers in remote and in office environments. Where you’ll be At Blue Star, you are not just another employee; you're part of a vibrant community that values innovation, dedication, and teamwork. We believe in investing in our people and providing opportunities for professional growth and development.

You’ll be empowered to take ownership of your role and make a difference in the lives of our customers and colleagues. If you’re ready to take on this exciting challenge and make a real impact, we would love to hear from you!

📌 Service Engineer (Mumbai)
🏢 Blue Star Engineering u0026 Electronics
📍 Mumbai