Key Areas of Responsibilities

- Act as the primary Hong Kong-based liaison between the local TechOps team, clients, internal staff, and global Sales, Research, and Asset Management development teams.
- Coordinate operational activities, ensuring alignment of technology deliverables with business priorities in all three domains.
- Ensure all Research and Asset Management IT teams maintain TechOps standards and procedures.
- Foster a DevOps mindset and culture across the Sales, Research, and Asset Management technology functions for greater automation, collaboration, and operational efficiency.
- Work with developers to properly onboard applications into the production environment — including research publication tools, sales enablement platforms, and asset management investment systems.
- Coordinate deployment processes for containerized environments within Research and Asset Management IT (manage container image repositories, version control, and CI/CD pipelines).
- Influence and coach developers to improve logging, application performance metrics,



and error diagnostics to strengthen operational reliability in client-facing systems and investment platforms.

Requirements

- 5 – 10 years experience
- Database skills: Postgres, Oracle.
- Strong Unix scripting for automation and operational support.
- Experience with containerized environments (Docker).
- Familiarity with Elastic Search, Logstash, Kibana stack (good to have).
- OS knowledge: Windows 10/7, Red Hat Enterprise Linux (RHEL).
- Experience with Kettle Pentaho for ETL and reporting.
- Demonstrates a strong sense of accountability, ownership, and qualified discipline
- Excellent communication skills
- Bachelor’s degree or above in IT, Business, or related disciplines.
- This role is for night shift (9pm – 6 am)

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📌 Senior Support Analyst, Sales & Research, Information Technology (Pune)
🏢 CITIC
📍 Pune