Role Objective Complete operational and commercial ownership of a high-volume flagship retail outlet. This position requires a strategic qualified with 15–20 years of FMCG experience who seamlessly blends aggressive revenue generation (Sales) with rigorous execution systems (Operations).

Geographic Flexibility: Absolute willingness and comfort to relocate across pan-India zones: Jammu, Punjab, UP, Maharashtra, MP, Chhattisgarh, Andhra Pradesh, and Telangana.

Mandatory Language Filter: Absolute fluency (spoken, read, and written) in Telugu is non-negotiable for postings within Andhra Pradesh and Telangana.

Core Responsibilities

1.

Sales

Excellence & Billing Productivity

Revenue Drivers: Design and execute aggressive local sales strategies to achieve top-line revenue and volume growth.

Basket Optimization: Train floor staff to maximize lines per bill / lines per call through systematic cross-selling and up-selling.

Market Dominance: Launch targeted localized campaigns, seasonal promotions, and loyalty programs to outpace regional competitors.

Assortment Strategy: Monitor localized demographic trends and customer buying patterns to optimize product availability.

2.

Operational

Precision & P&L; Ownership

Financial Stewardship: Manage multi-million dollar annual store budgets, CapEx, resource allocations, and gross margins.

Bottom-Line Protection: Balance commercial targets with disciplined cost-controls and strict expense management.

Loss Prevention: Implement institutionalized risk-mitigation frameworks to control store shrinkage, theft, and inventory damage.

SOP Enforcement: Maintain absolute daily compliance with corporate retail SOPs, cash-handling safety protocols, and audits.

3.

Supply

Chain & Advanced Inventory Governance





Vendor Ecosystems: Lead high-level regional vendor negotiations and commercial contract management to improve margins.

Freshness Protocols: Enforce strict inventory governance using automated FIFO/FEFO workflows across high-velocity FMCG goods.

Demand Forecasting: Oversee end-to-end category management to eliminate stockouts while minimizing overstocking.

Logistics Alignment: Coordinate closely with central distribution centers to streamline cross-docking and delivery timelines.

- Leadership & Talent Transformation

Structure: Manage a multi-tiered workforce, including Assistant Managers, Department Heads, and large floor teams.

Cross-Training: Build an agile team by systematically cross-training staff in both front-end sales and back-end operations.

Performance Culture: Standardize institutional KPIs, conduct rigorous appraisals, and drive succession planning.

Compliance: Ensure pristine adherence to state-specific labor laws, safety compliance, and corporate governance.

Executive Profile & Qualifications

Experience: 15 to 20 years of progressive, verifiable management experience in large-scale FMCG retail ecosystems or hypermarkets (minimum 5+ years in flagship or multi-unit leadership).

Skill Mix: Proven background balancing front-end commercial targets with back-end supply chain, logistics, and compliance infrastructure.

Education: MBA or Postgraduate Degree in Retail Management, Business Administration, or an equivalent field.

Technical Mastery: High proficiency with enterprise retail ERPs (SAP Retail, Oracle Retail), integrated POS workflows, and predictive analytics tools.

Financial Acumen: Advanced knowledge of retail mathematics, P&L; engineering, and working capital optimization.

📌 Senior Store Manager (Bengaluru)
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📍 Bengaluru