Partnering with business product owners to drive Product Proposition target or Customer Service deliverables Lead the technical delivery of assigned tasks projects Work closely with Business Product Owners Tech-Delivery Leads and other technical team members to define the technical design for letters related scopes The position requires strong technical leadership in downstream applications integrated with Life400 guiding junior team members maintaining industry best practices and ensuring solutions are aligned with evolving business and regulatory requirements Building effective relationships across business and IT the role supports the organization s communication strategy by delivering robust scalable and compliant letter design and development solutions Task driven Be able to control and commit to the agreed timeline Requirements 4-8 years of experience with OpenText Exstream version 23 and above 3-5 years of experience working with OpenText Command Center including both online and batch processing modules Preferred experience in AWS cloud environments with familiarity in YAML scripting and GitLab CI CD pipelines Working knowledge of Exstream Communication Builder Content Author and Empower Editor is a plus Should have hands-on experience with 2-pass applications e-drivers p-drivers dynamic content import connectors language layers and multi-channel outputs Proficient in SQL Oracle batch scripting and working within both Unix and Windows environments Capable of operating in a production support environment handling change requests and incident resolutions within defined SLAs Prior production support experience is a strong advantage Knowledge of Java and ECM FileNet applications is desirable Education Academic Bachelor s Degree in Computer Science Information Systems or other related fields Qualified Certification s CRM CCM Cloud Agile certification Preferred